All Systems Operational

About This Site

This page will keep you up to date about any major outages of the Sellics system.

As ever, we are sorry for any inconvenience and thank you for your patience.
We are working hard to avoid these scenarios and fix them rapidly when they arrive!

Advertising Operational
90 days ago
100.0 % uptime
Today
Profit Operational
90 days ago
100.0 % uptime
Today
Content & SEO Operational
90 days ago
85.09 % uptime
Today
Reviews & Questions Operational
90 days ago
67.12 % uptime
Today
Tool overall Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 19, 2021

No incidents reported today.

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021

No incidents reported.

Apr 14, 2021

No incidents reported.

Apr 13, 2021

No incidents reported.

Apr 12, 2021
Resolved - This incident has been resolved. We apologize for the inconveniences this issue has caused and thank you again for your patience
Apr 12, 12:55 UTC
Update - The data for Reviews & Questions and Content & SEO has been restored up until March 12th for all accounts in all marketplaces. The team is working on getting the remaining data to populate into the accounts.
Mar 16, 17:23 UTC
Update - Over 95% of all reviews and questions has been crawled for all accounts (NA and EU). By tomorrow the process should be completed and all missing reviews and questions will be available.

Content & SEO data remains not crawled but will be tackled when the Reviews & Questions crawling process has been finished.
Mar 9, 16:53 UTC
Update - The data crawling service is now partially restored. We are currently providing 67% of all reviews and questions for the US, CA and MX marketplaces. The European marketplaces and Seller accounts will be restored next.

The data for the Content & SEO module can still not be crawled.
Mar 3, 15:48 UTC
Update - The team is still working on this issue. Thank you for your patience.
Mar 2, 15:10 UTC
Update - Organic Ranking should be showing data again. In case you're still experiencing issues with rankings please reach out to our support team.

The team is still working on a fix for these features:

- Reviews & Questions (reviews and questions missing)
- Listing Optimization (content update not working)
- Content Monitoring (not all changes showing)
Feb 22, 15:33 UTC
Update - Unfortunately it turned out that this issue is affecting more modules than expected at first:

- Reviews & Questions (reviews and questions missing)
- Listing Optimization (content update not working)
- Content Monitoring (not all changes showing)
- Organic Ranking (not showing data)

Keyword Research should not be affected anymore.
Feb 12, 17:32 UTC
Identified - We are experiencing an issue that might affect the Keyword Research and Organic Ranking features in some accounts. Our team is already working with high priority to implement a fix and we will inform our clients here as soon as there are any updates.
Feb 10, 16:56 UTC
Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.