Update - The data crawling service is now partially restored. We are currently providing 67% of all reviews and questions for the US, CA and MX marketplaces. The European marketplaces and Seller accounts will be restored next.

The data for the Content & SEO module can still not be crawled.
Mar 3, 15:48 UTC

Update - The team is still working on this issue. Thank you for your patience.
Mar 2, 15:10 UTC

Update - Organic Ranking should be showing data again. In case you're still experiencing issues with rankings please reach out to our support team.

The team is still working on a fix for these features:

- Reviews & Questions (reviews and questions missing)
- Listing Optimization (content update not working)
- Content Monitoring (not all changes showing)
Feb 22, 15:33 UTC

Update - Unfortunately it turned out that this issue is affecting more modules than expected at first:

- Reviews & Questions (reviews and questions missing)
- Listing Optimization (content update not working)
- Content Monitoring (not all changes showing)
- Organic Ranking (not showing data)

Keyword Research should not be affected anymore.
Feb 12, 17:32 UTC

Identified - We are experiencing an issue that might affect the Keyword Research and Organic Ranking features in some accounts. Our team is already working with high priority to implement a fix and we will inform our clients here as soon as there are any updates.
Feb 10, 16:56 UTC